How to return goods
You have the right to return goods without giving a reason within the statutory period of 14 calendar days from receipt. We will refund your money.
The process is simple:
- Complete the withdrawal from contract form (available to download HERE).
- Please pack the goods so that they will not be damaged.
- Enclose the completed form and a copy of the invoice you received with the goods or electronically.
- If you cannot print the electronic invoice, simply write your order number on the sheet containing the form.
- Remember to enter on the form the bank account number to which we should send your refund.
- You can send the parcel by registered post with Česká pošta. Please never send goods cash on delivery!
- Your money will be refunded within 14 days at the latest.
Address for returning your parcel:
- Kristýna Smetanová
- Pod Valy 86
- 266 01 Tetín
Here you can find the current Paintings for sale.
For further inspiration, you can browse past paintings in my personal Gallery.
Please feel free to contact me if you are interested in, for example, a portrait drawn in pencil on high-quality paper or paintings on canvas — abstract paintings created as commissions.
You can always find the latest news on the studio’s Facebook page!
Sample notice of withdrawal
You can copy this text into an email or print it out. You do not have to use this template.
To: Kristýna Smetanová, Pod Valy 86, 266 01 Tetín, info@atelierkristynysmetanove.cz
I hereby give notice that I withdraw from the contract for the purchase of the following goods:
Name of goods: .....................................................................
Order number: ...............................................................
Date of order / receipt: ..................................................
Full name: ...............................................................
Address: ...........................................................................
Date: ...........................................................................
Signature (only if submitted on paper): .......................................